Flight Compensation

According to European Commission Regulation 261/2004 and Turkish Regulation On Air Passenger Rights, if your flight was delayed, you are eligible for compensation. The flight must satisfy the necessary conditions.

The compensation for delayed/cancelled flight or denied boarding can be €125-€600. The amount can vary with flight distance and delay duration (below you can find detailed information on the compensation size).

The condition is that one of the following happened to you:

• Your flight is delayed for more than 3 hours
• Your flight is cancelled
• Your flight is delayed for less than 3 hours, but you miss a connection flight and arrive to your final destination more than 3 hours late
• You were denied boarding because of lack of vacant seats (overbooking)
• The flight must have been commenced no later than 6 years ago;
• The flight must not be delayed due to weather or other extraordinary conditions.

Other conditions:

Your flight route and airline should comply with certain criteria to fall under the regulation of the EU law

Route \ Airline	Airline is from EU	Airline is not from EU
From outside EU to outside EU	No	No
From outside EU to EU	Yes	No
From EU to outside EU	Yes	Yes
From EU to EU	Yes	Yes

…or the Turkish regulation

Route \ Airline	Airline is from Turkey	Airline is not from Turkey
From outside Turkey to outside Turkey	No	No
From outside Turkey to Turkey	Yes	No
From Turkey to outside Turkey	Yes	Yes
From Turkey to Turkey	Yes	Yes